Privacy & Safety Policy
Mathai's Bakery is committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Safety Policy explains how we collect, use, and safeguard your data when you use our website and interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, delivery address, and payment information when you place an order or create an account.
Order Information: Details about your orders, such as the products you purchase, order date, and delivery preferences.
Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and referring website.
Cookies and Similar Technologies: We use cookies and other tracking technologies to improve your browsing experience, analyze website traffic, and personalize content.
2. How We Use Your Information
We use your information for the following purposes:
Processing Orders: To fulfill your orders, process payments, and arrange delivery.
Customer Service: To respond to your inquiries, provide support, and address your concerns.
Website Improvement: To analyze website usage data and improve the functionality and content of our website.
Marketing Communications: With your consent, we may send you emails or other communications about new products, promotions, and special offers.
3. Data Security
We take the following measures to protect your information:
Secure Socket Layer (SSL) Technology: We use SSL encryption to protect your data during transmission.
Access Control: We restrict access to your personal information to authorized employees who need it to perform their job duties.
Data Storage: We store your data on secure servers with appropriate security measures.
4. Sharing Your Information
We may share your information with the following third parties:
Delivery Partners: To facilitate the delivery of your orders.
Payment Processors: To process your payments securely.
Service Providers: We may share data with service providers who assist us with website hosting, data analytics, and marketing.
Legal Compliance: We may disclose your information if required by law or legal process.
5. Your Privacy Choices
You have the following choices regarding your information:
Access and Correction: You can access and update your personal information by logging into your account.
Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.
Cookies: You can manage your cookie preferences through your browser settings.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
7. Policy Updates
We may update this Privacy & Safety Policy from time to time. Any changes will be posted on our website.
8. Contact Us
If you have any questions about this Privacy & Safety Policy, please contact us at care@mathaisonline.com or 04936 221 306.
Mathai's Bakery values your privacy and is committed to protecting your information in accordance with this policy.